Suggestion error boh

Discussion in 'Technical Support' started by shininglight_1986, Oct 23, 2019.

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  1. shininglight_1986

    shininglight_1986 Forum Apprentice

    [​IMG]
    hello I don't know what's written in this message and I don't understand why I can't play.
    I hope someone can help me
    excuse the bad translation:D
     
    ☆Đдяkאєşş☆ likes this.
  2. trakilaki

    trakilaki Living Forum Legend

    It says you can't download a file that is needed for the game to run.
    This kind of Nebula error happens quite frequently and in most cases it is just annoying but harmless one time feature. Now ... the question is: did it happen just once to you or you are getting this error all the time you are launching the game?
    IF this error happened only once and you were able to play after restarting the game ... then you have nothing to worry about. A simple disconnection or a brief net failure can cause it.
    IF you are getting this error all the time you are launching the game ... that is a real issue. In that case try to download the game files ... again (don't delete the old files in the TEMP folder) and start the game again. If the error happens again try to launch the game in browser and see if the game runs without error.
    The error is probably caused by a CDN failure or a bad connection ...
    If you are still getting the error after all ^ that ... just let me know I will upload the file from my game folder and give you a link so you can download it and put it in your game folder.
     
  3. shininglight_1986

    shininglight_1986 Forum Apprentice

    it's been like this since yesterday. I have half system a and re-install the game but it's not much mut :)
     
  4. trakilaki

    trakilaki Living Forum Legend

    Here is a link so you can download the file.
    Unpack the file and put it in your DSOClient folder.
     
  5. shininglight_1986

    shininglight_1986 Forum Apprentice

    Done... now what should I do?

    --- MERGED ---


    Unfortunately nothing has changed.... if you know from which browser you can play maybe as soon as I can try from there
     
    Last edited by moderator: Oct 23, 2019
  6. trakilaki

    trakilaki Living Forum Legend

    That is impossible :)
    What did you do with the file?
     
  7. ☆Đдяkאєşş☆

    ☆Đдяkאєşş☆ Active Author

    I also have this problem, I haven't been able to play for two days.I have done all the cleaning and reinstalled the client, but it continues to give me error especially when I change map, do something please
     
  8. Demente

    Demente Forum Greenhorn

    Same problem for me -.-. I have done cleaned and reinstalled the client but nothing it's changed......
     
  9. trakilaki

    trakilaki Living Forum Legend

    By cleaning files and reinstalling the game you are only making it worse.
    Could you post screenshots ... so we can see if it is actually the same error?
     
  10. ☆Đдяkאєşş☆

    ☆Đдяkאєşş☆ Active Author

    which screen do you want?error, erro18, nebula, crash, freeze or the inability to log in?do you still believe that the problem is ours?Perhaps it is the old and heavy server that for centuries from problems, now that a number of useless objects and more events have been introduced at the same time, the problem becomes unsustainable.Not only does it not allow us to play but it causes us to lose item resources and group play
     
  11. trakilaki

    trakilaki Living Forum Legend

    Please spare the whining for support ... I am just a player who tries to help you.
    Do you want a help or do you not?
    Whoever wants a help ... please post a screenshot of the error ... I might be able to help you and you would start playing again in few minutes.
    If not ... go to support and ask BP to solve your problems.
     
    EmilyRose likes this.
  12. EmilyRose

    EmilyRose Forum Commissioner

    I got 2 freeze today, 1 for inactivity, the other killing a mob.
    I need to use ctrl-alt-canc for the second,click on close for the first.
    I live in Italy, I know my connection is bad.
     
  13. ☆Đдяkאєşş☆

    ☆Đдяkאєşş☆ Active Author

    The reports we make are addressed to the forum and to the moderators who by reporting these problems to the venue could improve the game for everyone.You can avoid giving these untrained answers